Natural, safe, regional – for over 70 years

Spare parts & info

We will be happy to advise you by phone or e-mail about possible spare parts orders or answer your questions about our products and their functions. You can request instructions for use by e-mail or telephone. You can reach us on weekdays from 8.00 - 16.00 (Fridays until 12.00) on this telephone number: 09571 89694-0 or by e-mail to:

How can we help?

Topic Cat play cushion

All the specialist stores listed here stock various items from our range.We will be happy to inform you of other independent specialist stores in your area on request by phone or e-mail.

All the specialist stores listed here stock various items from our range.

We offer a large selection of cat play cushions with different fillings. All ingredients are high quality and certified. In addition to the combinations of valerian and spelt husk, we also have play cushions with catnip and spelt husk, catnip and silver vine or spelt husk and silver vine. In addition to the classic valerian/spelt husk filling, the Welli range also contains lavender and aniseed. This provides a pleasant fragrance.

We humans sometimes find the special smell of valerian root unpleasant. Cats, on the other hand, are literally magically attracted to it. This is mainly due to valeric acid. The alkaloid actinidin, which is also found in catnip, also acts as an attractant for cats. It is similar to the pheromones that the animals secrete during the mating season.

Valerian has exactly the opposite effect on cats as it does on humans. While valerian is used to calm humans, it has a permanent stimulating effect on cats. This is why many cats are downright crazy about their valerian pillow, rubbing their heads on it or rolling around on it.

The unpeeled spelt kernels not only provide rustling playtime fun. The natural, sharp edges of the kernels repeatedly rub off valerian grains when playing with the cushion and refresh the scent. A unique combination that extends the product's fragrance experience in a natural way.

Even though valerian does not cause addiction or withdrawal symptoms, we recommend that cats are not permanently exposed to the scent. To keep the scent longer, store the cushion in the resealable packaging bag or in an airtight and odor-proof tin. However, if the cushion is wet from your cat's saliva, you must first dry it.

The effect of catnip on cats is still a mystery and has not been clearly explained. However, experts assume that the ingredients actinidin and nepetalactone are responsible for the special effect on cats.

Cats react very differently to catnip. The vast majority of cats are clearly attracted to catnip. Even older and already lethargic cats suddenly become active and lively again, stressed cats relax and reluctant ones become gentle purring kittens.

Many online stores such as Zooplus, Zooroyal, Fressnapf Online, Dehner Online or stock a large number of our products, but not all of them. If you are looking for a specific product, we will be happy to help you by phone. Simply call us on 0049-9571-896940. Our tip: Before you go to a stationary store (such as Fressnapf, Zoo & Co. or Das Futterhaus), give them a call first. The staff will check for you whether the desired product is actually in stock, whether there is a comparable product or whether they can order it for you from us.

Even though we know that it is important to avoid plastic packaging, we believe that the packaging for our valerian cat play cushions is currently sensible and optimal. We're sure you want to know why: Here are our answers: Once completely dry, the toy should be stored in its aroma-preserving zipper packaging. This means that it lasts much longer and can be used again and again with a time interval to ensure renewed playtime fun. As far as possible, we avoid plastics in all other packaging. Unfortunately, the market does not yet offer any reliable alternatives, but we are working hard on this.

A brief history of the spelt husk: In the Swabian Alb region, spelt was the main bread grain for centuries before it was increasingly displaced by the higher-yielding wheat in the 1930s. Spelt finds optimal growing conditions here. As a result of increasing health awareness, the popularity and importance of spelt has been growing for years. Spelt husks have been used as pillow and mattress fillings for centuries. At the beginning of the 1980s, the cultivation and marketing of spelt was reintroduced on a broad basis. It was this reintroduction of spelt that brought spelt husks back onto the market as pillow fillings. The pillow has proved particularly effective for older animals and those with joint problems. It helps the animal to sleep soundly, relaxes the muscles and provides pleasant, soothing relief for the joints.

Topic Bicycle pet baskets

The first port of call for ordering spare parts is always the store where the basket was purchased. Many spare parts are also available online from our partner:

If you are unsure which model or mounting system suits your bike, we will be happy to help you. Our technical advice service is available Monday to Thursday from 9 a.m. to 12 noon and from 1 p.m. to 3 p.m. on 09571 / 89 69 43 or you can write an e-mail with your question to: Wir antworten innerhalb von 48 Stunden zuverlässig.

If you are unsure whether your dog is too big or too heavy, we will be happy to help you. Our experienced advisors can be contacted by telephone from Monday to Thursday from 9 a.m. to 12 noon and from 1 p.m. to 3 p.m. on 09571 / 89 69 43 or send your questions by e-mail to: We will reply reliably within 48 hours.

We are a partner of specialist retailers and do not have our own online store. However, we are happy to help you find a suitable retailer online or in-store.

Unfortunately, we do not have a store. However, we will be happy to help you find a suitable retailer online or in-store.